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Refund Policy
At Sterlingberg FX Trading Academy, we are dedicated to providing high-quality forex education, mentorship, and training services. Our programs are designed with extensive time, effort, and personalized support to ensure that every student receives maximum value and results.
1. General Policy
All payments made for any of our courses, mentorship programs, or workshops are considered final and non-refundable once access to course materials or training sessions has been granted. This is because our educational content, live classes, and mentorship sessions are intellectual products that cannot be returned once delivered.
2. Course Withdrawal Before Commencement
If a student wishes to withdraw before a class begins, a refund request must be submitted in writing to our support team at info@sterlingberg.com within 48 hours of payment. A processing fee of 20% will be deducted to cover administrative and transaction costs. Refunds will not be granted after class materials have been shared or once training has commenced.
3. Missed or Incomplete Classes
No refunds will be issued for missed or partially completed classes. However, students who miss a session for valid reasons (such as illness or emergency) may be allowed to reschedule or join the next available class at no additional cost.
4. Online Courses and Digital Materials
Once access to online course materials or video content has been provided, refunds cannot be issued under any circumstance. This policy ensures the protection of our proprietary educational resources and intellectual property.
5. Cancellations by Sterlingberg FX Trading Academy
In the rare event that a class or program is canceled by Sterlingberg FX Trading Academy, affected students will receive a full refund or be offered the option to reschedule for a later session at no extra cost.
6. Refund Timeline
Approved refunds (where applicable) are processed within 7 to 14 business days using the same payment method used for the original transaction.
7. Contact for Refunds
For any questions regarding refunds, contact our support team:
Email: info@sterlingberg.com
Phone/WhatsApp: +2347089281145, +2348130419254
By enrolling in any of our programs, you acknowledge that you have read, understood, and agreed to this refund policy.
Disclaimer
1. Educational Purpose Only
All information, training, and materials provided by Sterlingberg FX Trading Academy are strictly for educational purposes. We do not provide financial advice, investment recommendations, or trading signals. Students and participants are encouraged to use the knowledge gained to make their own independent trading decisions.
2. Risk of Trading
Forex trading and other forms of financial trading involve significant risk and may not be suitable for everyone. The foreign exchange market can experience unpredictable price movements, and there is a possibility of losing part or all of your invested capital.
By enrolling in our programs or using our materials, you acknowledge that Sterlingberg FX Trading Academy, its instructors, and affiliates are not responsible for any financial losses incurred as a result of trading activities.
3. No Profit Guarantees
While our goal is to equip students with the knowledge and skills to trade successfully, we do not guarantee profits, results, or specific trading outcomes. Trading performance depends on each individual’s skill, discipline, and market conditions.
4. Use of Information
All educational content, including videos, course materials, and mentorship resources, is the intellectual property of Sterlingberg FX Trading Academy. Redistribution, resale, or reproduction of our materials without written consent is strictly prohibited.
5. External Links and Brokers
From time to time, we may recommend or partner with brokers and trading platforms to support student learning. These recommendations are for convenience only and do not constitute financial advice. Sterlingberg FX Trading Academy is not responsible for any losses, fees, or outcomes resulting from using third-party platforms. Students are encouraged to conduct their own due diligence before opening or funding any trading account.
6. Personal Responsibility
By participating in any of our courses or mentorship programs, you agree that you are solely responsible for your trading results and financial decisions. Sterlingberg FX Trading Academy, its management, and instructors cannot be held liable for any direct or indirect losses arising from your use of the information provided.
7. Acceptance of Terms
By enrolling, accessing our courses, or engaging with our services, you agree to comply with this disclaimer and all related terms and conditions.